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SCC survey shows positive approach to digitalized working methods

According to a new SCC survey, 77% of inhouse-lawyers at Nordic companies considers the choice of dispute resolution method a strategic decision at management level. The survey also indicates that the international arbitration community is ready to go more digital.

Published 2022-07-07


As part of our efforts to develop our business and in making sure that our services and offering stay relevant to the international business community and helping companies grow, the SCC recently commissioned a market research survey conducted by the research company IPSOS. In this survey, we asked the arbitration community what is most important in the delivery of our services. We also investigated the attitude to alternative dispute resolution services among corporate lawyers in the Nordic region.

A report summarizing the SCC survey will be published later this year and - as a teaser - we wish to share two examples of the findings which in many ways confirm an undeniable development and ongoing shift in the business world and arbitration community towards digital working methods:

  • Dispute resolution experts, arbitrators and parties with experience in arbitration processes highly value the smooth digital communication administrated by our institute. When asked to describe future challenges and needs, the general concern is keeping arbitration flexible and cost-efficient in the light of increasingly complex cases and complicated international relations. There is hope that further digitalization will contribute to quick and efficient arbitral awards, without a trade off on quality. Digital working methods are viewed as a way to streamline the process and minimize the costs for the parties. Many respondents also pointed out the need to decrease the amount of travel for the purpose of reducing its negative impact on the environment. 
  • In-house lawyers based in the Nordic countries consider the choice of dispute resolution method - and the use of dispute resolution clauses – an issue of strategic and economic importance. From the survey, it is clear that financial planning and economic predictability are becoming increasingly important and necessary for all businesses. 77% believe this is a strategic and business-critical issue at management level.

Stay tuned for more information about our survey.